Guide: How To Close A Crypto com Account Guide: How to Close Your Crypto.com Account May 25, 2022
Thus, let’s discuss all these steps and what the Crypto.com account closure process implies. If you wish to delete your account from Crypto.com, you cannot overlook this procedure. Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible.
Step 1: Submit a request to customer support
Now that you understand the conditions attached to deleting your account on Crypto.com, below is a step-by-step guide on how to properly delete/deactivate your account on the platform. In this guide, we will show you how to permanently close your Crypto.com account as well as other things you need to know about deleting an account on the Crypto.com exchange and mobile app. If you have remaining cryptocurrency balances, you will have to transfer them to another exchange platform.
Crypto.com will ask you to provide verification photos to validate your identity and the request. Take a clear picture of yourself holding a sheet of paper with your printed name, today’s date, and the statement “Crypto.com account closure request” written on it. The first step is to formally request account closure by contacting Crypto.com support. Send an email to with the subject line “Close Account.” Briefly explain you want to close your account and do not require any further assistance. Do not request to delete your Crypto.com account if you have remaining cryptocurrency balances.
Step 1: Withdraw all your crypto balances
Here’s a comprehensive guide on how to close your Crypto.com account while ensuring all your assets are securely withdrawn, brought to you by The Crypto Basic. In the realm of digital assets, having a user-friendly platform is crucial for a seamless crypto experience. Respond promptly to any additional requests like questionnaires or documentation they need before processing the closure. If you open a new account with us, you will not be eligible for new user promotions, including the seven-day credit/debit card fee waiver and sign-up bonus from the BG25 Referral Programme. If successful, you’ll receive an email saying that your Crypto.com account has been closed.
Crypro.com may reject your request to remove your account if these details are hardly visible. You need to send an email to Crypto.com if you want to delete your account. You will also need to attach an image of yourself holding a document showing dates, names, and “Crypto.com” written on it. Remember your mail’s subject header should be “Close Account” before forwarding the message. When sending the email, ensure you use the email address you registered on Crypto.com. Otherwise, the Crypto.com support team will have challenges tracking your account and closing it.
- Make sure to follow Crypto.com’s requests closely and respond promptly during the verification stage as well.
- According to Crypto.com’s support page, users can contact the support team by accessing the chat option from the app or web platform or by emailing [email protected].
- First is that the platform does not delete all of your data stored on its servers instantly when you delete your account.
- Do your own research before investing in any cryptocurrency project, and always invest what you can afford to loose.
Deleting Old Accounts Using DoNotPay
Make sure that it’s clearly visible that you are holding the piece of paper (refer to the illustration above). If successful, you’ll receive an email saying that your account has been closed. In the email, attach a photo of yourself holding a paper that has your name, date, and “Crypto.com” written on it. If you complete the cancellation request, you will receive an email confirming the deactivation of your crypto.com Account. If you’re not interested in using your Crypto.com Visa card again but still want to keep your account on the platform, you can simply just cancel the card only.
You want to stop all your trading activities
After closing your account, to use Crypto.com exchange again, you will have to create an account and go through the KYC process as a new user. Once your identity is confirmed, someone from the Crypo.com team will process your account closure request. Next, click on the ‘Select’ button next to the external wallet address to transfer funds to the wallet. If you’ve done that already, then you can follow the processes below to close and delete your account on Crypto.com exchange. Futhermore, it’s advisable to withdraw, or spend all the available balances on your account before closing it. Alternatively, you can simply choose to spend the card’s balance to zero, so no fee will be incured on your account.
To close your account, email the Crypto.com support team at “[email protected]” from your registered email address and set the subject of the email to “Close Account”. Finally, if you use the Crypto.com VISA card, there is a $50 fee Card Closure fee charged if you want the balance on the card converted back to fiat and returned to your account. Alternatively, you can simply choose to spend the card’s balance to zero and no fee will incur when closing your Crypto.com account. Although Crypto.com is a bright platform with numerous valuable features and strong security measures, there might be some cases in which you want to close your exchange account. As we’ve outlined, the process requires a meticulous approach – from withdrawing all your funds, ensuring there are no pending transactions, to following the specified procedure for account closure.
Details on how to withdraw funds from your Crypto.com Exchange account can be found here. You can find more information how to withdraw funds from your Crypto.com account here. In order to understand how we treat your personal data please refer to our Privacy Notice. All you need is the cryptocurrency’s address that you want to deposit to.
How To Delete Your Crypto.com Account Quickly
If you make use of these third-party links, we may receive some commission at no extra cost to you. Finally, enter wallet address, amount and select the wallet type, then click on ‘Review Withdrawal’ to transfer your crypto holdings. When you get the wallet address, head over to the Crypto.com exchange dashboard and add the address to your withdrawal whitelist. In order to be safe, we’re assuming that you’ve already have all your crypto investments and balances transferred out of your account wallet. Secondly, any crypto balance remaining after the account termination process will be lost permanently. If you still use the account, yes, you can leave your funds on Crypto.com.
Furthermore, it’s a chance to reassess your investment strategy, explore new cryptocurrencies, and perhaps find new opportunities to grow your crypto portfolio. Update your security measures, including two-factor authentication and wallet backups. Ensure a secure and efficient transfer of your digital assets from Crypto.com to your new platform or a secure wallet. Each of these platforms has its unique set of features, and transitioning to a new platform may offer a fresh perspective on your crypto journey. Remember, once the account is closed, it cannot be reactivated – you will need to create a new account if you decide to use Crypto.com services again in the future.
Bear in mind that deleting your account is not reversible, so you won’t have access to it ever again. In conclusion, the step to close your Crypto.com account is a significant one, which is why ensuring that it’s done correctly can set a positive tone for your future crypto endeavors. Take the time to research and choose a platform that aligns with your trading or investment strategy. The process of closing your Crypto.com account is straightforward fully depreciated asset definition but requires adherence to the given procedure to ensure a smooth closure.